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Order & Shipping Information
Returns, Exchanges, and Policies
Phone: Mail, telephone, fax and counter orders are accepted.
At this time, we cannot do orders from our website. Please call
Mon-Fri Pacific time, 9:00 am to 5:00 pm., Sat 9:00 a.m. to 3:00
p.m.
CALL 1-800-523-6279 for Orders
(503) 658-3183 for other business
Fax: (503) 658-2938 (24 hour)
Office Hours: Our office and store hours are Mon-Fri Pacific
time 9:00 a.m. to 5:00 p.m., Sat. 9:00 a.m. to 3:00 p.m.
Parts Counter: We have a large inventory of in stock items
at our parts counter.
Charge Cards: We accept Visa, Mastercard, and Discover charge
cards. Currently we cannot do credit card transactions from our
website, but we are happy to do credit card phone transactions.
We suggest payment mailed with orders to be a cashiers check, money
order or personal check. We may require personal checks to clear
our bank before we ship your order.
Body Order Deposit: We require a 20% deposit for any body
order (the down payment cannot be on a charge card.)
Back Orders: We attempt to keep most fiberglass & Wescott
hardware parts in stock, however we sometimes are out of stock on
some items. Please call to check current approximate delivery times.
We ship as soon as we can after receipt of order. If we are out
of stock on any items we will often make a partial shipment and
backorder remaining items. We can notify you of backorder status
at the time you place a phone order, or check with us after mailing
an order. Backordered items are shipped as soon as they are available.
If out of stock items require truck shipment we will normally hold
the order and ship all items requiring truck freight in one shipment.
UPS Shipments & Shipping Charges:
Prepaid orders should estimate 15% for UPS or Parcel Post
shipping charges. We will refund or bill any significant difference.
We attempt to ship UPS whenever possible. Most small and medium
size items can be shipped via UPS or Parcel Post. UPS charges are
determined by weight and distance. Any medium size package (with
length + girth = over 84) is charged a minimum of 30 lbs.
Truck Shipments: Many large or bulky items must be shipped
via truck lines including: All bodies, front fenders, 1948-later
pickup rear fenders, 1933-40 1-piece hood tops, removable hardtops,
pickup box assemblies, 1932-56 pickup box sides.
Truck Freight Charges: Truck charges are determined by weight, what
is being shipped, plus distance, and less any discount. Truck lines
always charge a minimum charge for any shipment however small. This
charge is often equvalent to a shipment of over 100 lbs. We have
arrranged a substantial discount with several truck lines. Truck
lines also charge up to $45.00 extra for residential delivery. This
does not apply for delivery at a business or pickup at the truck
line terminal. Truck freight charges can be collected by the truck
line at delivery or prepaid to us, or billed to a charge card.
Coupes and 39-40 Convertible Bodies must be shipped by independent
hauler. Call us for a quote.
International Orders: No freight can be shipped COD outside
the US. All orders must be paid in advance or by charge card. Certified
check, international money order, or irrevocable letter of credit
are acceptable. All must be payable at a US bank in US dollars.
Medium and large items (bodies, fenders, hoods, deck lids) must
be shipped via truck or sea, freight charges collected by carrier
at delivery. Many small items can be shipped International Parcel
Post or UPS. Estimate 25% of order for shipping to Canada, 50% of
order elsewhere.
Price and Product Changes:
All prices & descriptions in this catalog are subject to change
and/or correction without notice.
What has to be shipped by truck? Anything that measures over
130" girth + length (the UPS maximum size).
Any order that includes:
A body
Any front fender
1938-52 pickup rear fender
1939-40 trunk lids
1933-40 one piece hood tops
1932-56 pickup bed sides
Any pickup beds
32 roadster floor panels
Lift-off roadster tops
Body quarter panels
Download pdf's of our catalog pages:
| Estimated Truck Freight Charges
Chart for Fenders & Bodies |
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X-2 |
| ORDER FORM & INFO |
X-1 |
X-2 |
Note on Acrobat Reader: You will need Acrobat
Reader to view these pages & print them (chances are you already
have it installed as part of a software package. If not, it is a
free
download.)
Important: Please Note
All fiberglass products listed in this catalog are manufactured
by Wescott's Auto Restyling. We believe these are the highest quality
and best fitting fiberglass parts available. Most other parts listed
in this catalog are manufactured by other vendors.
We have attempted to select only the best parts available, whether
foreign or US made. The purchaser and user of any product we manufacture
or sell shall determine the suitability of the product for his or
her intended use and agrees to assume all liabilities in connection
with any use.
Refunds and Exchanges:
We will at our option, repair, replace, or refund up to our original
sales price of any product we have manufactured or sold, which we
have agreed is defective in materials or workmanship, subject to
the following conditions:
1. The product must have been purchased direct from us, or be
a fiberglass or other product of our manufacture purchased through
an authorized dealer.
2. Any request for adjustment must be made within 90 days of receipt
of product.
3. Any returns must be authorized by Wescotts, be returned
with freight prepaid, and be accompanied by a copy of our original
invoice.
4. If the product was purchased through one of our dealers you
must first contact that dealer for assistance. Any adjustment
will be handled through that dealer.
We will gladly exchange for credit any part ordered from us in error
if returned to us within 45 days:
1. The part must not be altered and must
be in re-sellable condition.
2. Any return must be authorized by Wescotts, be returned
with freight prepaid, and with a copy of our original invoice
included.
3. Any return for refund must be within 30 days of receipt, and
will be assessed a 20% re-stocking fee.
4. Bodies, customized parts, and special ordered parts (not listed
in our catalog) can not be returned unless defective.
All descriptions and prices in this catalog are subject to change
or correction without notice.
No portion of this catalog may be reprinted without written permission.
© 2003 Wescotts Auto Restyling
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